76, Report:
#1033851
Posted Date:
May 04 2007
First American Home Buyers Protection Corporation Denied Claim That Obviously should have been covered ripoff Van Nuys California
We had a built-in dishwasher that started smoking and creating a very bad smell of burning plastic whenever the door was closed. Since there are several small children in the home, my husband removed the front of the dishwasher and unplugged the wires that seemed to be causing the b...
Entity
Categories: Warranty Companies
77, Report:
#246155
Posted Date:
Apr 30 2007
First American Home Buyers Protection Corporation Does not meet service guarantees, is rude, and refuses to assist customers Nationwide
On Sunday, April 29, 2007 a pipe burst in our basement. I originally called several local plumbers, all of whom were able to come out within a few hours, and then remembered that we had a homeowner's warranty that was provided when we bought our house. I called the company (First A...
Entity
Categories: Home Warranty Companies
78, Report:
#240760
Posted Date:
Mar 26 2007
First American Home Buyers Protection Corporation Deceptive Customer Service ripoff Van Nuys California
I closed on my house in October 2006 and was told at closing that a Home Buyers Warranty was purchased to cover major appliances for 12 months. I never received a contract from FAHBC. In March of 2007, I called a HAC company to come clean my Heating unit and was told that there was...
Entity
Categories: Corrupt Companies
79, Report:
#201774
Posted Date:
Jan 21 2007
First American Home Buyers Protection Corporation ripoff said nothing wrong with A/C, said I neet to close all blinds and keep it dark. I'm sweating bullets trying to work inside. Van Nuys California
I've been fixing and painting an investment condo. No matter how low I set the AC control, temp doesn't go lower that 78 to 82. I called another AC company for a 'tune up'. Very nice tech tried everything, but said there was a faulty valve on the compressor and also recommended re...
Entity
Categories: Home Warranty Companies
80, Report:
#200035
Posted Date:
Jan 20 2007
First American Home Buyers Protection Corpfirst American Home Buyers Protection Corporation ripoff has been without air conditioner for 3 weeks when it was 105 degrees outside Van Nuys California
If you ever think to buy home buyers insurence-please don't!!! I needed to replace the air conditioner but could not do it without replacing a heater. I was explained that the new unit will not match to the old heater even though my heater was working fine. The insurence would only ...
Entity
Categories: Home Warranty Companies
81, Report:
#216465
Posted Date:
Jan 19 2007
First American Home Buyers Protection Corporation Customer NO-SERVICE RIP-OFF Van Nuys California
Called First American Protection for service because dining room light & fan was not working. They sent out an electrician who had no clue what he was doing and he did not fix the problem and then filled out a report that stated owner cut wire in attic, which was a LIE.
We called ...
Entity
Categories: Warranty Companies
82, Report:
#219045
Posted Date:
Nov 04 2006
First American Home Buyers Protection Corporation Waste of Money - 2 Plumbing Claims Denied Van Nuys California
Called First American after plumbing backed up. The sent a plumber 2 days later. The plumber walked around the house for 30 seconds & told me I didn't have a proper clean-out so he couldn't do anything but would call First American and have them send another plumber to install the...
Entity
Categories: Home Warranty Companies
83, Report:
#211834
Posted Date:
Sep 20 2006
First American Home Buyers Protection Corporation ripoff not getting what you pay for the worst customer service I have ever experienced Van Nuys California
i will start my report by saying that first american home buyers protection corporation, without a doubt,is the worst company i have ever dealt with in my life! the very first claim that i made they tried to get out of paying for it. my first claim involved my a/c had quit working. ...
Entity
Categories: Home Warranty Companies
84, Report:
#207442
Posted Date:
Aug 23 2006
First American Home Buyers Protection Corporation ripoff Van Nuys California
During the past year I have called this warranty company 7 times to have someone come out and fix my air conditioner. The first time they replaced the unit with a brand new unit, but never replaced the exposed wires. Every other time I have called them to get someone out here to re...
Entity
Categories: Warranty Companies
85, Report:
#203262
Posted Date:
Jul 28 2006
First American Home Buyers Protection Corporation Asking for Class Action Suit Van Nuys California
First American Home Buyers Protection Corporation. Was required to purchase this by the agent and title company during the purchase of my home. Have had constant issues with the heating and air unit for 1.5 years. Two companies have highly suggested the units be replaced. First Amer...
Entity
Categories: Home Warranty Companies
86, Report:
#202893
Posted Date:
Jul 26 2006
First American Home Buyers Protection Corporation ripoff VAN NUYS California
We moved into our house on November 2005, the house was 10 years old, and we were contacted by First American and told that they would guarante the appliances and a/c unit in our home.
Our A/C unit went out three weeks ago. I called first american, and they stated they would hav...
Entity
Categories: Home Warranty Companies
87, Report:
#199433
Posted Date:
Jul 04 2006
First American Home Buyers Protection Corporation ripoff/scam Van Nuys California
Disappointment and disbelief are the only ways I can describe my experience in the last two years of service from your company. We have had the unpleasant experience of dealing with four different occurrences at our home. NONE of which were covered by our policy. Only on one occa...
Entity
Categories: Warranty Companies
88, Report:
#199097
Posted Date:
Jul 01 2006
First American Home Buyers Protection Corporation ripoff Santa Rosa California
Air conditioning went out 4/20/06. Called First American and they said they would call and have a repair person get in touch with me within 24hrs. First company they called never showed up. On 5/22/06 they sent Bama heating and cooling out. Repair man was kept on hold so long waitin...
Entity
Categories: Heating, Cooling & Ventilation
89, Report:
#198340
Posted Date:
Jun 27 2006
First American Home Buyers Protection Corporation Ripoff Bad Contractors Poor Customer Service Rude Customer Service Reps Van Nuys California
Our a/c stopped working last Tuesday at 1:00am in the middle of a heat wave. We called FAHBPC to get someone out ASAP. An a/c company called us the next morning to schedule service for the following day between 12-2. After 3 phone calls and the tech saying I am almost there, he show...
Entity
Categories: Home Warranty Companies
90, Report:
#195040
Posted Date:
Jun 06 2006
First American Home Buyers Protection Corporation Misrepresentation regarding coverage; Charging More for Renewal Policies and Getting LESS! Ripoff Van Nuys California
I purchased a home in Atlanta, GA and chose First American as my home warranty professionals. I'd reported my roof leaking and Cook Construction came to investigate the problem. I paid the $50 (which I was originally told would be $45). The man looked in my closet where the leak ...
Entity
Categories: Home Warranty Companies
91, Report:
#185046
Posted Date:
Apr 05 2006
First American Home Buyers Protection Corporation Pregnant wife without water for four days, poor customer service, they don't care, refused to keep us posted Van Nuys California
We had our shower head leaking water and the faucet head shot off and was spraying high pressure water everywhere. We secured the water to our condo and called First American Home Buyer's. They said a technician will be out Monday (this happenend on a Saturday), we asked if we cou...
Entity
Categories: Warranty Companies
92, Report:
#175571
Posted Date:
Feb 10 2006
First American Home Buyers Protection Corporation ripoff Company Refuses to Pay for Repairs VAN NUYS California
Company refuses to pay for repairs to my heating system because they claim the unit was not installed to building code. They are using the Limits of Liability clause in the warranty as their basis not to pay for the repairs. This is unfair because I did not have a copy of their wa...
Entity
Categories: Home Warranty Companies
93, Report:
#168556
Posted Date:
Dec 19 2005
First American Home Buyers Protection Corporation ripoff they do not repair or replace covered items in your home Van Nuys california
First american is a home warranty corporation. They claim to repair or replace covered items in your home. Unfortunately they do substandard repairs, and make you beg and plead to have any repairs done.
Currently they have kept me without hot water for more than 2 weeks. They wou...
Entity
Categories: Home Warranty Companies
94, Report:
#167468
Posted Date:
Dec 10 2005
First American Home Buyers Protection Didn't want to pay on covered item Van Nuys, California
Called First American with valid claim. This was verified by the agent prior to dispatch. Tech arrived and called First American they then said they wouldn't pay. Of course they wanted me to pay the $55 service call fee. A Real Nightmare in progress.
In future just call Daniel...
Entity
Categories: Heating, Cooling & Ventilation
95, Report:
#164582
Posted Date:
Nov 15 2005
First American Home Buyers Protection Corporation Is acting in bad faith in replacing a central heating furnace. They offered a cash settlement of $225 a joke to replace a $3500 unit not including labor. ripoff Upland California
We purchased a new home in May and also purchased a home warranty policy. I reported a claim on the heating unit. The insurance companies technician concluded the unit had to be replaced. I called to check on the process of our claim after I had an opportunity to research possible u...
Entity
Categories: Home Warranty Companies
96, Report:
#163094
Posted Date:
Nov 03 2005
First American Home Buyers Protection Corporation rip- off! terrible service! need to be put out of business. Van Nuys California
I had recently purchased a house and got the first american home owners warranty. So much for warranty. After turning the furnace on, the carbon monoxide detector went off like crazy.
After numerous phone calls they were gonna send someone ( but no one here is crazy enough to de...
Entity
Categories: Home Warranty Companies
97, Report:
#156175
Posted Date:
Sep 07 2005
First American Home Buyers Protection Corporation ripoff, deceitful advertising, weaseled out of responsibility, out of integrity, incompetent, horrible attitude, terrible customer service, hires unprofessional subcontractors. Van Nuys California
My wife & I recently purchased a home in Sedona, Arizona. The local real estate firm recommended that we purchase a home warranty insurance policy from First American Home Buyers Protection Corporation. The First American brochure looked great, it listed all of the things covered b...
Entity
Categories: Home Warranty Companies
98, Report:
#122877
Posted Date:
Dec 15 2004
First American Home Buyers Protection Corporation ripoff delay tactics Van Nuys California
I have been trying to settle a dishwasher issue for 3 months now. They sent service techs out on 9 seperate service calls and they just keep switching parts. Finally they said it could not be repaired. Then the nightmare really began I have called 15 times and they always say someon...
Entity
Categories: Consumer Services
99, Report:
#96179
Posted Date:
Oct 22 2004
First American Home Buyers Protection Corporation Ripoff Discourteous, unknowlegeable staff, unknowledgeable contractors Do not go with them for a home warranty package. Van Nuys California
If your realtor suggests a home warranty package do not go with First American Homebuyers Protection Corporation.
I discovered that my plumbing was backed up on Sunday and I placed a call to First American Homebuyers Protection Corporation. The CSR was not blatently rude, but she...
Entity
Categories: Home Warranty Companies